Appointments
Patients have a choice as to which doctor they would like to see. However, you will be encouraged to see the same doctor each time you visit. This will help the doctor get a better understanding of any general problems you may have.
Routine Appointments
All routine consultations are by appointment only. Please make a separate appointment for each person wishing to see the doctor. If you cannot keep your appointment, please let us know in advance, so that the appointment may be offered to another patient.
Urgent Appointments
If surgeries are full, people needing to see the doctor urgently will be accomodated.
Telephone Advice
A telephone advice surgery is held every day. It may be that your problem can be dealt with by telephone, and if so, you will be asked to call back to speak to the Doctor or Nurse Practitioner after the morning surgery.
Home Visits During the day
Can be requested for patients who are genuinely unable to attend the surgery through illness e.g. emergencies, elderly housebound or terminally ill.The doctors will assess the request and may telephone you regarding the problem.
When making a request for a visit the following details will be requested
by a Receptionist.
• Full name of the patient for whom the call is being made
• Age and date of birth of the patient
• Full address to which you would like the doctor to call
• Telephone number
• Brief details of what is wrong with the patient
Emergency Calls out of Surgery Hours
If you require urgent medical care during the following times, instead
of phoning your GP surgery you need to use this number: 0845 603 3131
Monday to Thursday from 6.00pm to 8.00am each day
Weekends from Friday 6.00pm to Monday 8.00am
Bank Holidays from 6.00pm the night before until 8.00am the day after.
On Saturday mornings your local surgery will be closed for urgent care.
Please remember emergency calls are what they say they are and should only be made if you are facing a serious problem.
Surgery Appointment Times
Billingham Patients |
||
Mon |
8.30-11.30am |
3.00-6.00pm |
Tue |
8.30-11.30am |
3.00-6.00pm |
Wed |
8.30-11.30am |
3.00-6.00pm |
Thur |
8.30-11.30am |
3.00-6.00pm |
Fri |
8.30-11.30am |
3.00-6.00pm |
Port Clarence Patients |
||
Mon |
8.45am |
5.00pm |
Tue |
8.45am |
5.00pm |
Wed |
8.45am |
5.00pm |
Thur |
8.45am |
5.00pm |
Fri |
2.00pm |
5.00pm |